I brought an 8 ride clipper for $30+ used it once and ended up with $9.50 owing on the card and it not working - all because I didn't clip out at the end of the journey. I spent 25mins on the phone, then another $3.81 on the card - and the card is still locked! Maybe it's worth updating the clipper site instructions to say you need to clip out, or just fixing the software to debit the stored rides correctly!!! Why would anyone expect to have to clip out of the train - you'd expect to be charged for a return journey. I love trains but next time I'll drive!

by martin 03:16:15 AM 2011.02.23

The best scam is that it takes 5 days to load a monthly pass purchased online. Buy a monthly pass for 2 zones on the first of the month, and still pay roundtrip fares for the first 5 days. That's about a 40% increase in my monthly fare.

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