Russ what did the Broadband Engineer say?I'm currently genittg 0.13Mb this is awful! I think my mum and dad's dial-up was better than that are we living in the 1990 s? I've reported mine to my ISP and they are looking in to it my friends seem to think it might be to do with the line itself noise on the line etc hopefully will have BT out in the next few days so will share my news.